Your business runs online. What happens when it breaks?
When your platform breaks, slows down or falls behind, we fix what other agencies can’t, and make sure it doesn’t happen again.
- Enquiries responded to within 3 hours, every time
- Site down or revenue at risk? A developer on it within 1 hour
- Shopify, Magento, WooCommerce, WordPress & custom platforms
- iOS, Android & Flutter mobile apps
- LLM & AI development, integration and custom tooling
- One partner. Multiple technologies. No rebuilds unless necessary.
Site down? Revenue at risk? We act fast.
When your site goes down or a critical issue is impacting revenue, every minute counts. A developer will be allocated and investigating within 1 hour during business hours, no queues, no tickets, no waiting.
Every request acknowledged within 3 hours. No silence. No chasing.
Every support request is acknowledged within 3 business hours with a clear response, an honest assessment and defined next steps. You’ll always know what’s happening and what we’re doing about it.
Ongoing Support & Maintenance Stable today. Growing tomorrow.
Proactive maintenance, security updates and performance monitoring, combined with design improvements, new functionality and platform enhancements. Everything your platform needs to stay stable today and grow tomorrow.
We Work With Your Team, Not Around Them
Whether you have a full team, a single developer or no technical resource at all, we fit around you. No politics, no disruption, just senior technical expertise when you need it.
Critical Response
Site down? Revenue at risk? We act fast.
When your platform fails, every minute costs you money. We allocate a senior developer within 1 hour during business hours, no queues, no tickets, no waiting. We’ve resolved issues that other agencies had been trying to fix for weeks. Most of our retained clients never reach this point, because we’re already monitoring, maintaining and protecting their platform before anything goes wrong.
£3,500 the average cost of downtime per minute for a
medium-sized UK business
A developer investigating within 1 hour. Most agencies take days.
Source: Metrics+ / UK Business Downtime Report
Support & Maintenance
Site down? Revenue at risk? We act fast.
When your platform fails, every minute costs you money. We allocate a senior developer within 1 hour during business hours, no queues, no tickets, no waiting. We’ve resolved issues that other agencies had been trying to fix for weeks. Most of our retained clients never reach this point, because we’re already monitoring, maintaining and protecting their platform before anything goes wrong.
£3,500 the average cost of downtime per minute for a
medium-sized UK business
A developer investigating within 1 hour. Most agencies take days.
Source: Metrics+ / UK Business Downtime Report
Platform Development
When your platform fails, every minute costs you money. We allocate a senior developer within 1 hour during business hours, no queues, no tickets, no waiting. We’ve resolved issues that other agencies had been trying to fix for weeks. Most of our retained clients never reach this point, because we’re already monitoring, maintaining and protecting their platform before anything goes wrong.
£3,500 the average cost of downtime per minute for a
medium-sized UK business
A developer investigating within 1 hour. Most agencies take days.
Source: Metrics+ / UK Business Downtime Report
Agency & Team Partner
When your platform fails, every minute costs you money. We allocate a senior developer within 1 hour during business hours, no queues, no tickets, no waiting. We’ve resolved issues that other agencies had been trying to fix for weeks. Most of our retained clients never reach this point, because we’re already monitoring, maintaining and protecting their platform before anything goes wrong.
£3,500 the average cost of downtime per minute for a
medium-sized UK business
A developer investigating within 1 hour. Most agencies take days.
Source: Metrics+ / UK Business Downtime Report
Platform coverage
We don’t need to have built it.
Most of the platforms we support weren’t built by us.
Ecommerce
Custom Applications
Mobile Apps
Cloud Infrastructure
AI & Automation
E-commerce Businesses
Your platform generates revenue. We make sure it stays that way.
Whether you’re on Shopify, Magento, WooCommerce or a custom platform, we provide the proactive support, maintenance and development your business needs to stay online, secure and growing. No more chasing agencies. No more worrying about what breaks next.
Digital Agencies
Your clients need technical expertise you don’t have in-house. We do.
We work alongside agencies as a silent technical partner, delivering specialist development, support and maintenance for your clients across platforms you may not cover internally. You keep the relationship. We deliver the work.
Marketing Agencies
Your clients trust you with their brand. We make sure their platform matches it.
Marketing agencies shouldn't have to turn away technical work or refer clients elsewhere. We become your invisible technical partner, fixing, building and supporting the platforms behind the campaigns you run. No awkward conversations. No referrals out the door.
Businesses With Existing Developers
Already have a developer? We work with them, not around them.
Whether your existing developer needs senior backup, specialist skills or simply more capacity, we slot in without disruption. And if you have no technical resource at all, we become your dedicated team from day one.
Mobile App Businesses
Your app is your business. We keep it running, improving and growing.
Whether your iOS, Android or Flutter app needs urgent fixes, ongoing maintenance or new feature development, we're the specialist mobile team businesses call when their previous developer has left them stuck. No rebuilds unless necessary.
Businesses Needing CRM Solutions
Your business runs on data. We build and support the systems that manage it.
From bespoke CRM builds to ongoing support and development of existing systems, we design and maintain the platforms that keep your business organised, your team productive, and your customers connected. Built to fit your business, not the other way around.
FAQ
The questions we hear most.
Why businesses choose our retainer support The Cost of a Retainer Is Nothing Compared to the Cost of Going Down.
Most businesses don't think about technical support until something breaks. By then, the damage is already happening.
The risk of no plan
When your platform fails, every hour offline means lost revenue, frustrated customers, and damaged trust. Emergency fixes from unknown developers are expensive, slow and risky. The businesses that suffer most are the ones without a plan, scrambling for help when they can least afford the distraction.
- Proactive monthly maintenance and security updates
- Ongoing platform improvements, design updates and new functionality
- Regular reporting and technical recommendations
The Resolve Beyond retainer
A 12-month retainer means we’re already familiar with your platform, your code and your business before anything goes wrong. When it does, we’re moving within the hour. Most retained clients rarely face critical incidents at all, because we catch problems before they become emergencies.
- Priority response , enquiries within 3 hours, critical issues within 1 hour
- Dedicated technical team who know your platform inside out
- Access to senior developers across all supported technologies
One monthly investment. No surprises. No scrambling. Just a technical partner that’s always there.