A crash after an OS update. A release rejected by Apple. A third-party SDK that breaks overnight. A developer who built it and disappeared. Whatever the problem, we fix it, support it, and make sure it doesn't happen again. And when you're ready to move forward, we're the team who builds new features, ships the releases, and takes your app further.
Most app support is thin. The agency that built it has moved on to the next project. The freelancer replies when they can. The "maintenance plan" recompiles the app once a year and calls it done. That's fine if your app is a side project. It's not fine if your app is where your customers buy, book, log in, learn, or spend their time.
Almost nobody reports a bug. They uninstall, leave a one-star review, and never come back. By the time you notice, the damage is already in your ratings, your retention and your revenue.
Apple and Google change their rules constantly. A rejected build means your fix, your feature and your campaign are all stuck in review while the clock runs and the marketing spend burns.
iOS and Android ship major releases every year. An app that hasn't been maintained can break for your entire user base overnight, on devices you never tested, and you find out from the reviews.
Senior developers. Rapid response. Honest advice. The same people who fix your app when it breaks are the ones who build your new features, ship your releases, and help you take it forward. One team. Full continuity. No handing off.
We support iOS and Android apps for consumer brands, subscription businesses, education providers, and organisations running apps their staff and customers depend on. If your app matters to your business, it matters to us.
Where customers browse, book and buy. A crash on the checkout screen or a broken login isn't an inconvenience, it's a lost sale and a bad review that sits on your listing for months.
Paying users can't log in. Subscriptions aren't renewing. In-app purchases fail silently. These are direct revenue losses, and store billing rules make them harder to fix than most teams expect.
Apps used in schools, out on site, or by your own staff. If the app doesn't work, the work doesn't happen, and fragmentation across cheap Android devices makes it harder than it looks.
These aren't unusual situations. They happen to well-run businesses with perfectly reasonable apps, usually because a mobile app sits on someone else's platform, under someone else's rules, and the ground moves even when you change nothing.
Every annual OS release deprecates APIs, changes permissions and alters layouts. An app that hasn't been maintained starts crashing on the newest devices, for every user at once, with no code change on your side.
Privacy labels, permission justifications, SDK minimums, billing rules, "insufficient usability". A rejection blocks your release entirely, and the review notes rarely tell you exactly what to change. We diagnose, fix and resubmit.
A breaking change in a service you depend on can take core functionality down with no warning and no code change from you. It's exactly what happened to Roam Everywhere, diagnosed and fixed in 35 minutes from allocation.
Long start-up times, janky scrolling, memory leaks, battery drain. Users blame the app and say so in the reviews. These are diagnosable, fixable problems, and we fix them without touching your design.
If users can't sign in, can't message, or stop receiving notifications, the app is effectively dead even though it opens. These core services fail quietly and are often the last thing anyone thinks to check.
No handover, no documentation, sometimes not even the signing certificates. Every developer you speak to says they'd need to rebuild from scratch. We don't. We map it, take ownership, and move it forward.
We work on apps of every type and complexity, Flutter, React Native, native iOS and native Android. Built by us or inherited from someone else. If it runs on a phone, we can support it.
Cross-platform or fully native, built by us or inherited from someone else. And because an app is never just the app, we support everything behind it too, the APIs, the databases, the push infrastructure and the cloud it runs on.
Native iOS support and development, plus full App Store release management, signing, provisioning, privacy declarations and review correspondence.
Native Android support across the full device landscape, including the cheap, fragmented hardware that real users and real schools actually run.
One codebase, both stores. Our Flutter specialism is why Mi Box Live went from a rejected iOS-only build to live on both platforms in six weeks.
Cross-platform React Native support, feature development, bug fixing, dependency upgrades and store releases across iOS and Android.
Most "mobile problems" turn out to be API problems, push problems, or infrastructure problems. Because we're multi-stack, we can fix the whole chain, not just the bit on the phone.
This isn't all-or-nothing. Whether you have an in-house mobile developer, a product team, a freelancer, or no technical resource at all, we fit around what you already have.
We work alongside your existing team as the deep mobile expertise they can escalate to. We handle the things that need genuine platform knowledge, crashes, store rejections, SDK breakages, release management, complex native work, freeing your team to focus on what they're good at. We back them up, not replace them.
Ongoing support, crash monitoring, OS updates, store releases, new features, all handled by senior mobile developers with a named lead and guaranteed response times. No hiring, no freelancers, no explaining the problem to someone new every time something goes wrong.
These are the people who've experienced what proper mobile support actually looks like. Fast response, genuine expertise, and a team that treats their app like it matters.
Working with this team was a game-changer for our mobile app. They seamlessly took control of our existing iOS and Android platforms, addressing login and chat service issues with exceptional efficiency. We couldn't be happier with the outcome.
Every other agency told us we needed to start again. Resolve Beyond looked at what we already had, kept the foundations, and rebuilt it in Flutter in six weeks. We're on both stores, and we now have a subscription model to sell it worldwide.
Since then they've built it into something we couldn't have imagined at the start, AI features, a mobile app, push notifications for our staff and pupils.
They fixed in three days what another agency couldn't solve in six weeks. They stabilised the platform, kept us trading, and removed a huge amount of stress.
They have remained proactive throughout, with improvement suggestions, and remain extremely reactive to our support requests.
Every case study below is based on real ticket data and real client conversations. No invented scenarios.
£30,000 and eighteen months had been spent on an iOS-only Unreal Engine build that Apple rejected, and the schools it was built for use Android tablets. Instead of starting again, we preserved the existing databases and structure, rebuilt in Flutter for both platforms, and published to both stores in six weeks.
Prolonged development timelines had delayed the product and left core features undelivered. We assumed project control, worked collaboratively with the existing developers for a clean handover, and shipped.
After rescuing an abandoned custom CRM before the academic year started, we extended it with a companion mobile app so staff and pupils could access it on the go, plus push notifications and AI features.
Fixing problems is the foundation, but it's not all we do. The same developers who respond when your app goes down are the ones who build your new features, ship your releases, and help you think about where to take it next. One team. Full continuity. No handing off to a separate agency.
You don't need to rebuild your app to get a better one. Most of what businesses want, new screens, subscriptions, better performance, an improved experience, can be built on what they already have. We know how to get there.
The app you have. Stabilised, extended, and made to earn its place on the phone. Without the disruption of starting over.
Every retainer includes 1-hour critical response, 3-hour acknowledgement on all requests, a named senior developer, and priority scheduling. No surprises, no hidden costs.
Yes, and it’s the majority of our engagements. We map the codebase, the dependencies, the backend services, the store accounts and the signing setup independently. We document as we go. We don’t need a handover from the original developer, and we don’t need them to be contactable.
Yes. Rejections usually come down to privacy declarations, permission justifications, billing rule breaches, deprecated SDKs, or “insufficient usability”. We diagnose exactly what triggered it, fix the underlying issue, and manage the resubmission and review correspondence for you. Mi Box Live came to us after an App Store rejection and an agency walking away, we got them onto both stores in six weeks.
Call us on 01429 555088, this is a P1 critical issue. A retainer client gets a senior developer allocated within one hour. We identify whether it’s a deprecated API, a permissions change, a broken dependency, or a layout failure on new devices, then ship a hotfix release. Roam Everywhere’s critical app issue was reported at 15:04 and confirmed resolved at 15:39, 35 minutes.
Almost certainly not. A rebuild is the easiest thing for an agency to sell and one of the most expensive things you’ll buy. We diagnose the actual root cause first. Mi Box Live was told by multiple agencies they needed to start again, £50,000 and fifteen months. We preserved the existing databases and structure and had them live on both stores in six weeks. We only recommend a rebuild when it’s genuinely necessary, and in 26 years that has been rare.
Flutter, React Native, native iOS and native Android. We also take on handovers from other frameworks, including Unreal Engine builds, and migrate them properly when the original platform choice was wrong for the market. We’ll always tell you honestly whether your current framework is the right one.
Yes. New screens, an onboarding flow, a members area, offline mode, subscriptions and in-app purchases, all built into your existing app. We scope everything commercially upfront so you know exactly what you’re getting and what it costs before we write any code.
Yes. We handle build preparation, signing, certificates and provisioning, store listings, privacy declarations, staged rollouts and review correspondence. Releases go out in planned windows so a submission never catches you by surprise, and if a build is rejected, we deal with it.
Yes. Slow apps have diagnosable causes, bloated start-up work, memory leaks, unoptimised images, blocking network calls on the main thread, inefficient list rendering. We profile the app on real devices and fix the root causes. Most apps improve significantly without changing a single element of the design.
Usually, yes. We work through account ownership, transfer processes and key regeneration with Apple and Google. It’s a common situation and rarely as fatal as it first appears, but it’s much easier to resolve before you need an urgent release, so tell us early.
A maintenance plan recompiles your app and sends a report. We are senior developers who fix the actual problems, crashes, store rejections, broken SDKs, performance, new features. When something important breaks, you need someone who understands the platform deeply and can ship a fix today. That’s what we provide, with a named developer, 1-hour P1 response, and 3-hour acknowledgement on everything.
Immediate issue, frustrated with your current support, or just want a second opinion? We're happy to talk.
Or call us directly: Or call us directly: 01429 555088