Your CRM is the lifeblood of your business. We keep it running, and take it further.

Yes, and it’s exactly the situation we rescued Rosewood Academy from. We’ve tracked down original developers, obtained codebases, and completed abandoned systems multiple times. We assess what exists, map the code and logic, understand what was intended, and complete the build. No documentation required. We’ve never found a system we couldn’t take on.

Yes, and it’s one of our most common engagements. We take over systems with no documentation regularly. We map the codebase, understand the business logic, document what we find, and become the ongoing engineering team. The system doesn’t need to be broken for us to take it over, we do planned, managed transitions as well as emergency rescues.

We start with a technical assessment, we look at the codebase, the database structure, the integrations, and any documentation that exists. We map what the system does, how it’s built, and what the current state is. We then give you an honest picture of what’s there before we agree anything. Most takeovers are up and running within a week. You’ll have a named senior engineer assigned to your system and a direct line of contact from day one.

Yes. We build custom CRM systems in Laravel/PHP with React frontends, designed around your specific workflows, data, and processes. We scope commercially first, we’ll tell you what it will cost and what you’ll get before we start. We also stay with the system after launch, so you’re not back to square one when you need the next feature.

Custom builds are scoped and priced upfront, you’ll know the cost before we start, and we don’t go over without your explicit approval. Ongoing support runs on monthly retainers or block hours from £450 per month for custom and complex systems. Every retainer includes your 1-hour P1 critical response, 3-hour acknowledgement on all requests, and a named senior engineer. No surprises, no hidden costs, no scope creep without agreement.

Almost certainly yes. We’ve taken on systems built in legacy PHP, older Laravel versions, custom frameworks, and stacks that most developers wouldn’t touch. Our engineers have genuine breadth, we assess the technology first and give you an honest answer. In 26 years we have never walked away from a system because of the technology it was built on.

Yes. We build bi-directional integrations between CRM systems and websites, ERP platforms, payment providers, email marketing tools, and third-party APIs. We did this for Drummonds Bathrooms, connecting their WordPress site to HubSpot CRM with full lead sync, GeoTagging, and automated contact capture. If it has an API, we can integrate it.

Yes. We’ve done this for Rosewood Academy, adding intelligent automation, smart reporting, and AI-assisted data processing to an existing CRM. These aren’t bolt-ons, we build them into the system properly so they work with your existing data and workflows.

Yes. We build Flutter apps (iOS and Android) that connect to existing CRM and business systems. Field access, push notifications, offline capability, real-time data sync. Built by the same team who supports the CRM, so there’s no coordination overhead and no mismatched architecture.

The biggest difference is what happens after launch. A freelancer builds something, hands it over, and moves on, leaving you with a system that nobody understands and can’t be extended without starting again. We build and stay. The same engineers who built it maintain it, support it, and develop it further. You have a named engineer, guaranteed response times, and a team that treats your system as if it’s their own.