Development and support for business-critical platforms
Your critical platforms, in safe hands.
Peace of mind for businesses whose website, store, app or system is how they make money. A senior development team that gives perfect support and takes all the worry out of running a digital platform. Your development team, without the cost of building one.
Been told you need a rebuild? Often you don't. We fix what you have, even when others couldn't.
“What started as an emergency has become one of our most valuable partnerships.”
Director, Rosewood Academy
Trusted by growing independents and global brands across the UK, US, Middle East and Asia
We've never had a technical issue we couldn't resolve.
That's why we're called Resolve.
How we operate
Built for platforms where downtime costs money.
When your website, store, app or system is how you make money, it's the shop, the till and the front door all in one. Every retainer runs on clear ownership, fast response and controlled change, so you can get on with running your business, knowing a senior team is looking after it every single day.
01 · Onboarding
A careful, controlled handover.
Nothing touches your live platform until onboarding is in place. We take over carefully, with a proper handover, a named project manager and nothing changed without your say-so.
Founder-led, 26 years in development
“Resolve Beyond's ability to take over our previously developed website and provide immediate support was truly impressive.”
Tadas Rimkus
Marketing Manager, Drummonds
02 · Ownership
A named owner, never a ticket queue.
Every request acknowledged within three hours. A named project manager, a senior team that knows your platform inside out, and work that keeps it improving, not just ticking over.
Every request acknowledged, guaranteed
“Prepared to go the extra mile, looking after you not only from the very beginning of your project but well after your product is live.”
Iain Dalby
North East Regional Manager, Firebox Global Logistics
03 · Fix first
Honest advice before any rebuild.
An expensive rebuild is often sold, not needed. We find the real cause, fix what you already have and protect the investment you've made. If a rebuild is genuinely the right call, we'll tell you honestly.
Rebuild avoided for one client alone
“Their expertise got to the root cause quickly and fixed our original setup, the one we feared we would have to rebuild.”
Neal Rawlinson
Chief Growth Officer
04 · Response
A developer on any critical issue within the hour.
Guaranteed in writing for retainer clients, never deducted from your hours, and the developer stays on it until you're back up and running.
Regulated platform back online the same afternoon
“They promptly resolve WordPress issues and consistently propose new methods to optimise the performance and security of the site.”
Natasha Rocker
Head of Marketing Operations
Change control
Tested on staging, released with a rollback path, around your trading hours.
Transparency
Monthly reporting, and never over agreed hours without your approval.
Continuity
A team that knows your platform, so support never depends on one person.
What we look after
Whatever your business runs on, we know it inside out.
Every minute it isn't working costs you. We plan around your busiest periods, protect the parts that take the money and keep your systems talking to each other.
01
Ecommerce and retail
Peak and Black Friday planned for, checkout and payments protected, orders and stock flowing. Shopify and Shopify Plus, Magento and Adobe Commerce, WooCommerce.
02
CRM and custom systems
The systems your team runs on every day, from HubSpot to bespoke CRMs and portals, including the one Rosewood Academy's developer left unfinished.
03
Mobile apps
iOS, Android and Flutter apps kept live, updated and through store review, like Mi Box Live, from App Store rejection to live on both stores in six weeks.
04
Integrations and AI
ERP, payments, APIs and AI connecting your systems, like the Epicor integration we sorted for The Expanded Metal Company in four weeks.
Who we work with
For businesses and agencies.
Who we work with Some clients first come to us when something has gone wrong. They stay because we become the long-term team behind their platform, supporting, maintaining and developing it every month.
For businesses
A highly skilled development team looking after you
Retailers, ecommerce brands and companies whose website, store, app or system is how they make money.
- Ongoing support and maintenance
- Continuous development and new features
- Critical response when it matters
“Resolve Beyond successfully delivered a content rich and fully featured Magento e-commerce website which catered to our specific needs including seamless integration with our ERP system. Resolve Beyond have continued to support us with various ongoing development across our platform.”
Ian Hutchinson
Commercial Manager, The Expanded Metal Company · Magento 2
For agencies
The specialist development partner for your agency
We partner with agencies to provide high-level technical expertise. Introduce us to your client and we'll work alongside you as your development partner, taking on the builds, platforms and urgent issues outside your stack. You keep the relationship, your client gets a senior team they can speak to.
- Introduced to your client as your development partner
- Builds and platforms outside your stack
- Extra capacity when you need it
“We'd taken on a large ecommerce build, then came the panic: we didn't have the expertise in-house to build it. We designed it, Resolve Beyond built it.”
In their words
Trusted by the businesses we look after.
“They stabilised the platform, kept us trading, and removed a huge amount of stress.”
Neal Rawlinson
Chief Growth Officer
“Resolve Beyond have built and now look after three of our businesses. They create custom applications and platforms that no one else could deliver, and their expertise from start to finish is exceptional. We genuinely love working with them.”
John Charlton
Ecommerce Retailer
“Their expertise in integrating HubSpot CRM was a game-changer for us… we're extremely satisfied with their ongoing support.”
Tadas Rimkus
Marketing Manager, Drummonds
Platforms, AI and integrations we specialise in
Don't see yours? It's rarely a problem, ask us. ask us.
The team
The team behind it.
An award-winning senior team, working with clients across the UK, US, Middle East and Asia, and dedicated to two things: high-level development, and communication you never have to chase.
You get a named project manager who knows your business, straight answers in plain English, and updates before you think to ask. Whatever the situation, someone on the team has handled it before.
- A team of fifteen, led by senior developers
- A named project manager, never a ticket queue
- Plain-English updates, with no chasing
- Releases planned around your trading hours
- Award winners
“Every client has a project manager who knows their platform inside out. You'll never have to explain yourself twice, or wonder what's happening.”
Kristina Bell
Head of Project Services
Let's talk
Know who's looking after your platform, before you need them.
Something not working?
Whether the last team couldn't fix it or you simply need more senior capacity, we'll stabilise it and take it on.
Been quoted for a rebuild?
Get a second opinion first. Most platforms can be fixed, and if yours genuinely can't, we'll tell you honestly.
Planning ahead?
Put a senior team, clear service levels and monthly reporting behind your platform before something goes wrong.
Thirty minutes, an honest assessment, no obligation.
“Resolve Beyond has been an exceptional partner in maintaining our website. Their support makes a huge difference and ensures everything runs smoothly.”
Natasha Rocker
Head of Marketing Operations
