Your WooCommerce store breaks. Every minute costs you orders.
A plugin conflict killing your checkout. A payment gateway throwing errors. Orders dropping because your ERP sync broke three days ago. We fix it fast, and we go further. Ongoing support, new features, redesigns on what you have, integrations built properly. One specialist team for everything your WooCommerce store needs.
WooCommerce store owners kept telling us the same things.
A plugin update. A payment gateway change. A new theme. WooCommerce has dozens of moving parts and any one of them can silently break checkout. While you're waiting for support, orders aren't coming in.
Most agencies treat WooCommerce as a simple platform. It isn't, not when you have custom extensions, payment gateways, ERP integrations, and thousands of products. When it breaks, you need someone fast who genuinely knows it.
Trade pricing. Quote request flows. Complex product configurators. Subscription logic. WooCommerce is the foundation, but your business needs features built specifically for it, not a compromise plugin that almost works.
Your ERP sync is dropping orders. The 3PL isn't updating stock. The developer who built it is long gone and nobody left documentation. We take over undocumented integrations regularly, and fix them.
So we built a service specifically for WooCommerce. Senior engineers who know the platform deeply. Fast response. Honest advice. No pressure to rebuild or migrate to Shopify. A team that thinks about your revenue, not just your code.
- A senior WooCommerce engineer on your P1 within 1 hour
- 26 years of ecommerce development depth
- In 26 years, there has never been an issue we could not resolve
- Custom WooCommerce development, built for your business
- We have never recommended a rebuild that wasn't truly needed
No costly rebuilds. No migration pressure.
We support the store you already have.
When something goes wrong, the last thing you need is an agency telling you to start over. We work with what you have, fixing it, improving it, extending it, and making it work harder for your business. A rebuild is expensive, risky, and in most cases completely unnecessary. We've never recommended one that wasn't genuinely needed.
- Pushing you towards a costly rebuild or platform migration
- Slow to respond when your checkout is down and orders are lost
- Generalists who treat WooCommerce as a simple platform
- No proactive direction, just waiting for you to raise tickets
- Senior WooCommerce engineers, PHP, custom plugins, APIs
- 1-hour P1 critical response when your store is down
- We fix, improve, and extend what you already have
- Commercially minded, we grow your store, not just maintain it
The most common reasons WooCommerce stores call us.
These aren't edge cases. They're the everyday reality of running a WooCommerce store at any level of complexity.
Checkout broken after plugin update
A plugin auto-updates overnight and by morning your checkout is throwing errors. Orders stop. You find out when a customer emails to complain.
Payment gateway errors
Stripe, PayPal, Klarna, Worldpay, a gateway update, a webhook misconfiguration, or an SSL issue and payments start failing. Revenue stops instantly.
Slow store killing conversions
Too many plugins, unoptimised images, bloated theme code. Every second of load time costs conversions and Google penalises poor Core Web Vitals. All fixable.
ERP and 3PL sync dropping orders
Orders not flowing through to your warehouse. Stock not updating from your ERP. A webhook that started failing silently three weeks ago and nobody noticed until customers complain.
WooCommerce won't do what you need
Custom pricing rules, trade account portals, complex product configuration, subscription logic. Standard WooCommerce wasn't built for your specific business, and there's no plugin that does exactly what you need.
Security vulnerabilities and hacked stores
WordPress is the most attacked CMS on the internet. Unpatched plugins, weak configurations, and nulled themes leave stores exposed. We harden properly, not just by installing a security plugin.
If your WooCommerce checkout broke right now, who would you call?
- The plugin developer, who'll blame every other plugin
- Your hosting company, who'll say it's a WordPress issue
- A freelancer who doesn't know your store
- Waiting days for an agency to respond
- A named senior engineer allocated within 1 hour
- Someone who already knows your store configuration
- Clear updates throughout, no silence, no jargon
- Resolved properly with a full report after
Already have a development team? We work alongside them.
This isn't an all-or-nothing relationship. Whether you have an in-house developer, an agency, or no technical resource at all, we fit around what you already have.
We slot in as your specialist WooCommerce partner
We work alongside your internal team or agency as the specialist WooCommerce layer. We handle critical response, checkout incidents, payment gateway issues, and complex integrations, the things that require deep WooCommerce knowledge and eat your team's time. We don't compete with your team. We back them up.
- 1-hour P1 critical response, your team stays on roadmap
- Checkout incidents and payment failures handled by us
- Security monitoring and patching without disrupting development
- Named WooCommerce specialist your team can escalate to
We become your complete WooCommerce team
Day-to-day support, maintenance, security, performance, new features, integrations, all handled by senior WooCommerce engineers with a named lead and guaranteed response times. No hiring, no freelancers, no wondering who to call when the checkout goes down at 9am.
- Named senior engineer, same person, every time
- Full store management, from security to new features
- 1-hour P1 and 3-hour acknowledgement on everything
- Monthly reporting on store health and work completed
The store owners who've been through it, in their own words.
These clients came to us with broken checkouts, failed integrations, and agencies who couldn't fix it. Here's what happened next.
They fixed in three days what another agency couldn't solve in six weeks. A rebuild would have cost us over £60,000 and caused months of chaos. Resolve Beyond avoided all of that.
Resolve Beyond's ability to take over our website and provide immediate support was truly impressive. The speed and efficiency with which they managed everything have been remarkable.
Resolve Beyond has been an exceptional partner. They promptly resolve issues and consistently propose new methods to optimise performance and security of our site.
They remain extremely reactive to our support requests. Proactive throughout, and they successfully delivered what the previous agency had promised for months and never delivered.
The previous agency had four months and couldn't deliver a single developer. Resolve Beyond stepped in, took complete ownership, and delivered a full international platform on time. Exceptional.
Stores rescued. Checkouts restored. Proof in the timestamps.
Real clients, real platforms, real resolution times. Every case study is based on logged ticket data.
My GSN's WooCommerce subscription platform had been broken for six weeks. The incumbent agency had failed to find the root cause and was recommending a full rebuild at over £60,000. We were brought in, diagnosed the issue independently, and resolved it in three days, with zero data loss and no disruption to existing subscribers.
Your store works. It just isn't working hard enough.
Not every conversation starts with a crisis. Sometimes your WooCommerce store is running fine, but you know it could convert better, load faster, handle more complex requirements, or do things it currently can't. That's where we come in.
We work on WooCommerce stores proactively, improving what's already there, adding what's missing, and helping you think commercially about where to take it next. The same team. No new agency to onboard. No starting from scratch.
We don't just keep the lights on. We take your store forward.
A lot of agencies either fix things or build things. We do both, and more importantly, we do them as one joined-up service. The same engineer who fixes your checkout incident is the one who builds your new trade account portal or improves your checkout conversion. There's no handoff, no loss of context, no starting again.
If your WooCommerce store works but isn't working hard enough, there's plenty we can do. Without rebuilding. Without migrating. Without starting from scratch.
The platform you have. Improved, extended, and made to work harder. No costly rebuilds. No migrations.
Considering WooCommerce to Shopify? We'll give you the honest picture.
Migration isn't always the wrong answer. For some stores, Shopify genuinely is the better platform. For others, it would cost significant time and money to recreate functionality you already have, and you'd be solving the wrong problem.
We support both platforms. We have no financial incentive to push you either way. We'll give you an honest assessment of what migration would actually involve, what you'd gain, what you'd lose, and whether fixing or extending your WooCommerce store would give you what you need instead.
- Your WooCommerce setup is genuinely too complex and costly to maintain
- You need Shopify-specific features your business depends on
- Your store has outgrown what WooCommerce can practically support
- Your agency can't fix the problem and suggests migration instead
- You have complex custom plugins with no Shopify equivalent
- Migration would cost more than two years of proper WooCommerce support
- Products, categories, images, variants, attributes
- Customers, order history, subscriptions
- URL structure and SEO redirects, no rankings lost
- Custom functionality rebuilt as Shopify apps where needed
- All integrations reconnected, ERP, CRM, 3PL, payment gateways
Full peace of mind from £400 per month.
Every retainer includes 1-hour critical response, 3-hour acknowledgement, a named senior engineer, and priority scheduling. Set fees, no surprises.
We have you covered for as little as
Retainer or block hours, your call.
WooCommerce questions, answered.
Yes, and it’s one of the most effective things we do. A full rebuild is expensive, risky, and usually unnecessary. We can significantly improve your store’s design, user experience, and conversion rate by working within what you already have, better product pages, a redesigned checkout, improved mobile layouts, clearer navigation. You get the result of a redesign without the cost and disruption of starting over.
Yes. We build new functionality directly into your existing WooCommerce setup as properly architected custom plugins or extensions. Trade account portals, custom checkout flows, product configurators, subscription enhancements, quote request systems, loyalty mechanics, scoped commercially, built to WordPress standards, and maintained by the same team who built it. We don’t just bolt things on.
Call us immediately on 01429 555088, this is a P1 critical issue. A retainer client gets a senior developer allocated within 1 hour. We isolate the conflicting plugin in a staging environment, trace the exact failure point in the WooCommerce hooks, and resolve it without losing the functionality you need. We have resolved hundreds of WooCommerce checkout failures, we know exactly where to look.
Yes. Payment gateway failures on WooCommerce usually come from one of four places: a plugin conflict affecting the gateway’s hooks, a webhook misconfiguration, an SSL or mixed content issue, or a gateway API key or settings change. We diagnose the exact cause and fix it. We work with Stripe, PayPal, Klarna, Worldpay, Sage Pay, and custom payment integrations.
Yes, and it’s one of our most common engagements. We take over undocumented WooCommerce integrations regularly. We trace the data flows independently, document what we find, fix the issue, and leave you with proper documentation so you’re never in this position again. We have never encountered a WooCommerce integration we couldn’t resolve.
Yes. We build custom WooCommerce plugins and PHP extensions built to WordPress coding standards. Common examples: B2B trade pricing, quote request flows, custom product configurators, subscription logic beyond what standard WooCommerce Subscriptions provides, and complex ERP integrations. We scope everything commercially, if a plugin genuinely does the job, we’ll say so.
That advice needs context. Shopify is genuinely better for some businesses. But for many WooCommerce stores, especially those with complex custom plugins, bespoke integrations, or B2B requirements, migration would cost significant money and time, and you’d recreate most of your problems on a new platform. We’ll give you an honest, impartial assessment. We support both platforms and have no financial incentive to push you either way.
Yes, and it’s the majority of our engagements. We map the plugin stack, the theme, any custom code, and the integrations independently. We document as we go. We don’t need a handover from your previous developer, we do the due diligence ourselves.
Yes. Slow WooCommerce stores have specific fixable causes: too many plugins loading scripts everywhere, unoptimised product images, no page caching configured properly, or a theme adding unnecessary weight. We audit the full render path and fix the root causes. Most stores see dramatic improvement without touching the design.
Maintenance services update plugins, take backups, and send a report. We’re senior WooCommerce engineers who fix the actual problems: checkout failures, broken integrations, payment errors, performance issues, and custom development. When revenue is at risk, you need an engineer, not a maintenance dashboard. That’s what we provide, with a named developer, 1-hour P1 response, and 3-hour acknowledgement on everything.
Let's take ownership of your WooCommerce store.
Immediate issue, frustrated with your current support, or just want a second opinion on your store? We're happy to talk.
Or call us directly: Or call us directly: 01429 555088 · Mon–Fri, 9am–5pm