Your WordPress site is your business's front door. It needs to work.
A site that goes down at the wrong moment. A plugin update that corrupts your content. A security incident. A developer who built something nobody understands. Whatever the problem, we fix it, support it, and make sure it doesn't happen again. And when you're ready to move forward, we're the team who builds new features, redesigns on what you have, and takes your site further.
If your WordPress site is critical to your business, the support behind it should be too.
Most WordPress support is low-grade: a freelancer who takes days to respond, a maintenance service that updates plugins and sends a report, or an agency that charges project rates every time you need something changed. That's fine if your site is a brochure nobody visits. It's not fine if your site is where your clients find you, where your leads come from, where your customers log in, or where your content lives.
A prospect clicks your link and gets a 503 error. A journalist tries to verify your details and finds a broken page. A client goes to log in and can't. These moments happen silently,and you don't always know until the damage is done.
Google penalises slow sites. Visitors bounce before the page loads. A two-second improvement in load time can double your conversion rate. Performance isn't a luxury, it's directly connected to how many people engage with your business.
Google blacklists you. Your email domain gets flagged as spam. Customer data is at risk. Your reputation takes a hit that takes months to recover. WordPress is the most attacked CMS on the internet, and most sites aren't properly protected.
Senior engineers. Rapid response. Proactive advice. The same people who fix your site when it breaks are the ones who build new features, improve performance, and help you take it forward. One team. Full continuity. No handing off.
Any organisation where WordPress going down is a real problem.
We support WordPress sites for businesses, professional services firms, charities, membership organisations, marketing teams, and content publishers. If your site matters to your business, it matters to us.
Business websites
Your site is where clients and prospects form their first impression, and where your credibility is established before anyone picks up the phone. When it's slow, broken, or hacked, that impression costs you.
Membership and subscription sites
Paying members can't log in. Gated content is broken. Subscriptions aren't processing. These aren't minor inconveniences, they're direct revenue loss and immediate credibility damage. We respond fast.
Content and media platforms
High-traffic content sites, publishers, news sites. Every hour of downtime is lost audience, lost ad revenue, and a frustrated editorial team. Performance, uptime, and editorial workflow uninterrupted.
The problems we see most often on WordPress sites.
These aren't unusual situations. They happen to well-run organisations with reasonable WordPress setups, usually because WordPress's flexibility means complexity, and complexity accumulates.
Site hacked or infected with malware
WordPress is the most attacked CMS on the internet. An unpatched plugin, a nulled theme, or a weak admin password, and you're down, your data is at risk, and Google has blacklisted your domain. We clean, restore, and harden properly.
Site down after a plugin or theme update
Automatic updates are convenient right up until one of them breaks something. A plugin conflict, a PHP version mismatch, a theme incompatibility, and your site throws a white screen or fatal error. We diagnose and resolve without data loss.
Slow site and poor Core Web Vitals
Page builders, poorly configured caching, unoptimised images, render-blocking scripts. A slow WordPress site loses visitors and ranks lower in Google. These are fixable issues, and we fix them without touching your design.
Page builder chaos and broken content
Elementor, Divi, WPBakery, powerful but fragile. A plugin update or theme change and your layouts break, shortcodes stop rendering, or your carefully built pages show raw code. We untangle it.
Broken integrations no one can diagnose
A CRM integration that stopped syncing contacts. A booking system that isn't sending confirmations. A form that stopped delivering to the right inbox. Built by someone who's no longer available, with no documentation.
The developer left and nobody knows how it works
Custom theme functionality, bespoke plugins, undocumented configurations. The person who built it is unreachable and every developer you speak to says they'd need to rebuild from scratch. We don't. We map it and take it forward.
Everything your WordPress site needs. From emergency fixes to ongoing development.
We work on WordPress sites of every type and complexity. Content sites, membership platforms, corporate sites, campaign sites, multisite setups. If it runs on WordPress, we can support it.
- Critical incident response, P1 in under 1 hour
- White screen and fatal error diagnosis and resolution
- Plugin conflict identification and resolution
- Malware removal and security incident response
- PHP compatibility issues after hosting updates
- Broken page builder layouts and shortcode failures
- Performance emergencies, sudden slowdowns
- Broken form submissions and notification failures
- Managed updates with compatibility testing
- Security hardening and ongoing monitoring
- Performance optimisation, caching, images, scripts
- Site redesign on your existing WordPress setup
- New sections, features, and custom functionality
- Custom plugin development to WordPress standards
- CRM, booking, and third-party integrations
- Proactive roadmap advice, we suggest, not just execute
Already have someone looking after your site? We work alongside them.
This isn't all-or-nothing. Whether you have an in-house developer, a marketing agency, a freelancer, or no technical resource at all, we fit around what you already have.
We slot in as the WordPress specialist layer
We work alongside your existing team as the deep WordPress expertise they can escalate to. We handle the things that require genuine WordPress knowledge, security incidents, complex plugin issues, custom development, integrations, freeing your team to focus on what they're good at. We back them up, not replace them.
- P1 critical response, site down, hacked, or broken
- Security incidents and malware handled by us
- Custom development your team can't or won't take on
- Named senior WordPress engineer they can escalate to
We become your complete WordPress team
Ongoing support, security, updates, performance, new features, redesigns, all handled by senior WordPress engineers with a named lead and guaranteed response times. No hiring, no freelancers, no explaining the problem to someone new every time something goes wrong.
- Named senior engineer, same person, every time
- Full site management, security, updates, development
- P1 response under 1 hour, 3-hour acknowledgement on all requests
- Monthly reporting on site health and work completed
The businesses who rely on us, in their own words.
These are the people who've experienced what proper WordPress support actually looks like. Fast response, genuine expertise, and a team that treats their site like it matters.
Resolve Beyond's ability to take over our website and provide immediate support was truly impressive. The speed and efficiency with which they managed everything have been remarkable.
They fixed in three days what another agency couldn't solve in six weeks. A rebuild would have cost us over £60,000 and caused months of chaos. Resolve Beyond avoided all of that.
Resolve Beyond has been an exceptional partner. They promptly resolve issues and consistently propose new methods to optimise the performance and security of our site.
They remain extremely reactive to our support requests. Proactive throughout, and they successfully delivered what the previous agency had promised for months and never delivered.
The previous agency had four months and couldn't deliver a single developer. Resolve Beyond stepped in, took complete ownership, and delivered a full international platform on time. Exceptional.
Proof in the timestamps. Real platforms, real outcomes.
Every case study below is based on real ticket data and real client conversations. No invented scenarios.
My GSN's WordPress subscription platform had been broken for six weeks. The incumbent agency had failed to find the root cause. We were brought in, diagnosed the issue independently, and resolved it in three days, with zero data loss and no disruption to existing subscribers.
After resolving the initial emergency, Drummonds retained us as their ongoing WordPress development partner. We completed a full HubSpot CRM integration, implemented GeoTagging functionality to surface showroom locations relevant to each visitor, and delivered a series of performance improvements that significantly improved site speed and lead capture.
- HubSpot CRM integration, full lead and contact sync
- GeoTagging, location-relevant showroom content per visitor
- Core Web Vitals improvement, performance overhauled
- Ongoing support, maintenance, and development
We don't just keep your site running. We make it better.
Fixing problems is the foundation, but it's not all we do. The same engineers who respond to your site going down are the ones who build your new features, improve your site's performance, and help you think about where to take it next. One team. Full continuity. No handing off to a separate agency. "The website you have. Redesigned, extended, and made to work harder. Without the disruption of starting over."
You don't need a rebuild to get a better website. Most of what businesses want to do, better design, new sections, improved user journeys, new integrations, can be done on what they already have. We know how to get there.
"The website you have. Redesigned, extended, and made to work harder. Without the disruption of starting over."
Full peace of mind from £400 per month.
Every retainer includes 1-hour critical response, 3-hour acknowledgement on all requests, a named senior engineer, and priority scheduling. No surprises, no hidden costs.
Retainer or block hours, your call.
WordPress questions, answered.
Yes, and it’s usually the right approach. A full rebuild costs more, takes longer, and carries the risk of losing functionality that works perfectly well. We can significantly improve how your site looks and feels, better design, clearer user journeys, improved mobile layouts, modernised sections, by working within your existing WordPress theme and structure. You get the result without the disruption.
Yes. We build new features and sections directly into your existing WordPress setup as custom plugins or theme extensions, a client resource hub, a booking system, a members area, a complex custom form, a new content type. Built properly to WordPress coding standards, not bolted on with a generic plugin that almost fits. We scope everything commercially so you know exactly what you’re getting and what it costs.
Call us immediately on 01429 555088, this is a P1 critical issue. A retainer client gets a developer allocated within 1 hour. We identify whether it’s a plugin conflict, a PHP compatibility issue, a server problem, or a hosting configuration fault. We resolve it in a staging environment first wherever possible, and we keep you updated throughout. We have never had a WordPress site we couldn’t get back online.
Yes, and quickly. We clean the malware, identify the exact vulnerability that was exploited (outdated plugin, nulled theme, weak password, file permission issue), close it, and harden the site properly. We also check for backdoors, database injections, and any modifications to core files. We don’t just run a security plugin, we audit the full environment and fix the root cause.
Yes, and it’s the majority of our engagements. We map the theme, the plugin stack, any custom PHP code, the integrations, and the hosting configuration independently. We document as we go. We don’t need a handover from the previous developer.
Yes. Slow WordPress sites have fixable, diagnosable causes, page builder overhead, no caching configured, unoptimised images, render-blocking JavaScript, or a hosting environment undersized for the traffic. We audit the full render path and fix the root causes. Most sites see significant improvement without changing a single element of the design.
Yes. We build custom WordPress plugins, bespoke theme functionality, REST API integrations, and complex custom post type architectures. Everything is built to WordPress coding standards, with proper documentation. If a plugin genuinely already does what you need, we’ll tell you, we only recommend custom builds when they’re the right call.
Yes, and this is a common situation. Accumulated technical debt, conflicting plugins, theme modifications that weren’t done properly, custom code sitting in the wrong place. We assess the site honestly, tell you what the real issues are, and work through them systematically. We don’t declare it beyond saving and recommend a rebuild, we work with what’s there.
Yes. WordPress multisite adds complexity that many WordPress developers aren’t comfortable with, plugin compatibility across the network, subdomain vs subdirectory setups, shared user tables, per-site configuration. We have extensive experience with multisite setups for organisations, membership networks, and franchises.
A maintenance service updates plugins, takes backups, and sends a monthly report. We are senior developers who fix the actual problems, security incidents, broken functionality, performance issues, custom development. When something important breaks, you need an engineer who understands WordPress deeply. That’s what we provide, with a named developer, 1-hour P1 response, and 3-hour acknowledgement on everything.
Let's take ownership of your WordPress site.
Immediate issue, frustrated with your current support, or just want a second opinion? We're happy to talk.
Or call us directly: Or call us directly: 01429 555088 · Mon–Fri, 9am–5pm